This Privacy Policy describes how Hamsa Nomads collects, uses, stores, and shares information when you visit HamsaNomads.com, submit an application, contact us, make a payment, join a trip or retreat, or otherwise interact with us.
By using our website, submitting information, applying for an experience, making a payment, or attending a Hamsa Nomads event, you agree to the practices described in this Privacy Policy.
For privacy-related questions, contact us at hamsanomads@gmail.com.
1. Information We Collect
We collect information that you voluntarily provide to us, as well as limited technical information that may be collected automatically when you use our website or third-party tools connected to our website.
Information you may provide includes:
- Name and last name;
- Email address;
- Phone number;
- Age or age range, when needed for a specific experience;
- Application answers and personal introduction details;
- Travel preferences and trip interests;
- Rooming preferences or roommate requests;
- Dietary restrictions, allergies, food preferences, and kashrut-related information;
- Accessibility needs, health-related notes, or safety-related information you choose to share;
- Emergency contact information, if requested;
- Payment confirmation details, such as screenshots or receipts;
- Messages, emails, or other communications you send to us;
- Photos, videos, or media preferences related to events.
2. How We Use Your Information
We use the information we collect to operate Hamsa Nomads, review applications, plan trips, communicate with participants, process payments, and create safer and more organized experiences.
We may use your information to:
- Review and respond to applications;
- Determine group fit, rooming logistics, and trip capacity;
- Communicate with you about applications, reservations, payments, schedules, updates, and trip details;
- Coordinate lodging, meals, dietary needs, kashrut needs, transportation planning, and event logistics;
- Process payments, deposits, confirmations, refunds, credits, or balances;
- Maintain internal records for planning, accounting, safety, and communication;
- Send important updates before, during, or after an experience;
- Respond to questions, requests, or support needs;
- Improve our website, forms, events, and participant experience;
- Protect the safety, rights, property, and security of Hamsa Nomads, participants, venues, and others;
- Comply with legal, tax, accounting, or regulatory obligations.
We do not use your personal information for unrelated commercial purposes without your consent.
3. Forms, Applications & Google Tools
Hamsa Nomads may use online forms, Google Forms, Google Sheets, Google Apps Script, Gmail, or similar tools to collect and organize applications, registrations, inquiries, and trip information.
When you submit a form, your answers may be stored in a spreadsheet, sent to our email, or processed through a script connected to the form. This helps us review applications, track reservations, contact participants, and plan each experience.
Please do not submit highly sensitive information unless we specifically ask for it and it is necessary for the experience. Do not submit passwords, Social Security numbers, full financial account numbers, or other unnecessary sensitive information through our forms.
Third-party tools such as Google may process information according to their own privacy policies and terms.
4. Payments & Payment Information
Hamsa Nomads may use third-party payment providers, bank transfer tools, payment apps, invoices, or other payment methods to collect deposits, balances, and event payments.
We may receive payment-related information such as your name, payment amount, payment date, transaction reference, receipt, screenshot, or confirmation status.
We do not intentionally collect or store full credit card numbers, banking passwords, or complete financial account login information. Payment platforms may collect and process payment data according to their own privacy policies and security practices.
5. Dietary, Health & Safety Information
For retreats, Shabbat meals, holiday programs, or travel experiences, we may ask about dietary restrictions, allergies, accessibility needs, medical notes, or other safety-related information.
We use this information only to help organize meals, lodging, activities, safety planning, and participant support. We are not a medical provider, and sharing health-related information with us does not create a medical provider relationship.
6. Photos, Videos & Event Media
Hamsa Nomads may take photos or videos during experiences for marketing, social media, website content, documentation, or future trip promotion.
If you do not want to be featured in promotional photos or videos, please email us before the experience at hamsanomads@gmail.com. We will try to respect reasonable requests, though you may still appear incidentally in group or background images.
8. Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration. These steps may include limiting access to participant information, using password-protected accounts, reviewing who can access forms and spreadsheets, and using reputable third-party services.
However, no website, email system, form, payment platform, or online storage method is completely secure. We cannot guarantee absolute security of information transmitted or stored electronically.
9. How Long We Keep Information
We keep personal information for as long as reasonably necessary to review applications, organize trips, communicate with participants, manage payments, keep business records, resolve disputes, comply with legal or accounting obligations, and improve future experiences.
10. Your Choices & Requests
You may contact us to request that we update, correct, or delete personal information you have provided to us.
To make a privacy request, email hamsanomads@gmail.com.
11. Children’s Privacy
HamsaNomads.com is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
12. International Participants
Hamsa Nomads is based in New York, USA. If you access our website or submit information from outside the United States, your information may be processed and stored in the United States or by third-party providers that operate in other locations.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on HamsaNomads.com with a revised “Last Updated” date.